Hire Pre-Vetted eCommerce Customer Service Freelancers

eCommerce Customer Service

The top marketplace for pre-vetted eCommerce customer service freelancers.

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20,000+ businesses

Browse eCommerce Customer Service Skills

Answer Customer Emails

Hire a customer service specialist to manage and respond to all customer inquiries making sure that your customers are happy with their purchase and experience with your company.

Manage Live Chat

Hire a customer service expert to manage your live chat functionality and speak with customers during the most busy times of traffic to your site.

Handle Customer Service Phone Calls

Your customer service expert can handle all customer phone calls making sure that your users feel prioritized and want to continue using your service or product as they grow.

Create Customer Service Onboarding

Hire a customer service expert to build out your customer service operations and then create onboarding guides for future workers that you add to your team.

How It Works

1. Create An Account

2. Request A Freelancer

Submit a request for the remote freelancer you need. We'll introduce you to a match within 1 business day.

3. Hire A Freelancer

Interview the freelancer for 15-20 minutes. Hire the best remote specialist for your business.

4. Track Hours and Billing

Reviews hours billed by freelancers and pay every Thursday using ACH or credit card.

Businesses Are Loving FreeeUp

Alex Charfen | Founder and CEO of Charfen

Damien Coughlan, eCommerce expert

"I did not have a good experience with virtual assistants until I found FreeUp. Now I don't even need to think about it - I have work that needs to be done, and it gets done. Highly recommended!"

Will Mitchell, Owner

"Nathan is super responsive. I never go 5 minutes without a personal response to any issues I have had. Top shelf virtual assistants make using this service a no brainer. Really happy since committing to use FreeUp."

David Liu, Owner

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No sign up fees. No minimums. Rated 5 stars on WebRetailer.com.