Hire A Virtual Assistant

Find the best freelance Virtual Assistants for hire on FreeUp.

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Just wanted you to know that I couldn't be happier with the VA you suggested. She far exceeded my expectations with her excellent work! She really knows what needs to be done when it comes to optimizing listings for Amazon and will save me a LOT of time, money, and headaches (dealing w/ Amazon) so thank you for introducing us.

Carole B. URL

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Aixa Caballero

Member since 2019
  • Data Entry
  • Email Management
  • Translation
  • + 2 More

Karla dela Rosa

Member since 2019
  • Virtual Assistant
  • Project Management
  • Video Editor
  • + 3 More

Timothy Lepretre

Member since 2019
  • Virtual Assistant
  • Email Management
  • Project Management
  • + 3 More

Jan Briones

Member since 2019
  • Project Management
  • Customer Service
  • Campaign Management
  • + 2 More
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What Can A Freelance Virtual Assistant Do For You?

  • Update Social Media

    Want to keep your social media channels updated and active? A VA can do that for you!

  • Take Data Entry Off Your Hands

    Update your CMS, load data into your CRM, fill out spreadsheets, and more.

  • Web Research

    Need help comparing prices? Finding information? Investigating companies? Your virtual assistant has you covered!

  • Schedule Meetings

    Hire a virtual assistant to help manage your busy schedule. Let them handle emails pertaining to new meetings to make sure your schedule is never overbooked.

  • Manage Your Inbox & Answer Emails

    A virtual assistant can help to keep your less important emails cleared. Hire a VA for specific types of emails so you stay focused on what is most important in your email.

  • Update Your Calendar

    Get a virtual assistant to help keep your life as a business owner organized. They can remind you of meetings, inform you of important emails, and keep you updated on overall growth of the company.

  • Customer Service

    Start offloading customer service tasks so your customers are always taken care of without you having to intervene.

  • Take Meeting Notes

    Hire a virtual assistant to attend important weekly meetings, take notes, and then send out action steps to your team so you ensure growth continues from the meetings.

  • Organize Documents

    Hire a virtual assistant to organize systems and processes for your teams so that you can stay focused on growth. Give clear directions and follow up for updates on progress.

  • Administrative Tasks

    Get rid of time-consuming administrative tasks like setting appointments, making phone calls, and confirming reservations.

  • Book Travel

    A VA can help research, and book travel, hotels, flights, and more.

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FreeUp is rated 4.9 out of 5 by clients

Based on +100 reviews
  • FreeUp has made hiring so much easier. It is great having a platform I can trust and the output has been fantastic.

    Rebekah C.

  • I was able to find a fantastic graphic designer who could work within my budget on occasional projects. I am grateful for FreeUp!

    Rachel L.

  • We've had a fantastic experience with our first VA. Several hours a month of Quickbooks work has been delegated helping us focus more time on business growth. Thanks.

    Greg G.

  • FreeUp has done exactly that. It has given me the most precious aspect in life back...time! The site is super easy to use, the VA's are super qualified, and the staff is always helpful!

    Frank D.

  • FreeUp knows the good quality of work. They bring in the best of the best when it comes to contractors. You know you're in good hands. Scale your business and do it now.

    Michael M.

  • Just wanted you to know that I couldn't be happier with the VA you suggested. She far exceeded my expectations with her excellent work! She really knows what needs to be done when it comes to optimizing listings for Amazon and will save me a LOT of time, money, and headaches (dealing w/ Amazon) so thank you for introducing us.

    Carole B.

  • FreeUp has been an amazing company to work with. The Freelancer I have been working with does exceedingly good work. She is dedicated, extremely competent, and works very hard to create quality work. I would highly recommend this company.

    Clare L.

  • Working with FreeUp is like a breath of fresh air compared to some other freelancer sites. The freelancers are truly vetted and the one we work with is stellar. Prior to starting, we were working with another freelancer from FreeeUp and we had a minor issue. FreeeUp stepped in right away and helped resolve the problem quickly and with a smile, the way it should be. Can only say nice things about FreeeUp!

    David F.

  • I've been with FreeeUp for a little over 3 years now. I found it easy to use. The staff is very approachable. The best marketplace for freelancers to find their desired jobs and for clients to hire their workers remotely.

    Rollie A.

  • At Helium 10, our biggest bottlenecks have been our workforce -- growing faster than we can find qualified people to fill positions. Finding the right people is tough. FreeUp made it easy for us to hire an EA when we really needed it.

    Manny C.

  • I've worked with three different people for three different needs (CSS coding, executive assistant, blog writing) through Freeeup and have been happy with the quality of communication and skills of each. FreeUp is a freelancer marketplace that delivers on its promise of high-quality talent.

    Mamie S.

  • I hired them for a small project and was treated like a king the whole time. They contacted me when I signed up to help me, contacted me again after I posted my project to help get more freelancers, contacted me again during the project to make sure everything was going well, and again when the project was done! I'm very happy with how the project turned out, and appreciate all the help from the FreeUp team!

    Andrew M.

  • I had a very positive experience working with FreeUp and my freelancer. I submitted a request for a graphic designer and I was working directly with someone within 24 hours! The logos they came back with were exactly what I was looking for and this led me to work with them again regularly on larger projects whenever I need.

    Christopher L.


How To Hire A Freelance Virtual Assistant

1. Create Account

Free to sign up. No minimums. Gain immediate access to the marketplace.

2. Submit a Request

Request the VA, freelancer, or agency you need. Meet a pre-vetted option within 1 biz day.

3. Hire the Best Fit

Have a 15-20 minute interview. Then hire the best VA, freelancer, or agency.

4. Track Hours and Billing

Reviews hours billed by freelancers and pay every Thursday.

Get Started Now! (It's free to create an account!)

Frequently Asked Questions

Check out the most common questions, or contact us if you can't find your answer!

There are many freelance marketplaces out there, but they are all very similar. You post a job, get 100 applicants, interview them one by one, and it takes forever. If you find someone you like, you invest time and money into them. If that person quits, you are right back where you started interviewing applicants. With FreeUp, we do things differently. We save you time on the front end by pre-vetting all freelancers for skill, attitude and communication. You get fast access to these freelancers by submitting a freelancer request telling us what your perfect freelancer looks like. On the backend, we offer 24/7 support to help you get the most out of your hiring. Lastly freelancers on the marketplace rarely quit because they love it here! But if they do, we cover replacement costs and get you a new freelancer right away so that you are never left stranded. Saving you time on the front end and protecting you on the backend is what FreeUp is all about.
Freelancers on the FreeUp Marketplace represent the top 1% of freelancers that applied to join the FreeUp platform. All freelancers on the FreeUp marketplace are put through a 4 step interview process to ensure they are the best fit for the network. First, freelancers submit a marketplace application providing their resume, Internet speed test, typing test, and short answer questions about their skill sets. Second, the marketplace interviews the freelancer testing them on skills specific questions to determine their level of expertise. Third, freelancers are interviewed by the marketplace for problem solving, communication, and work ethic. Finally, all freelancers study the Marketplace Communication Best Practices and show they understand the marketplace’s best practices for communication with clients. If the freelancer passes all levels of the interview process, they will be set up in the network. Learn more about the top 1% here.
Freelancers set their own rates on the marketplace. Once you submit a freelancer request, you will be introduced to 1-3 applicants along with their hourly rate. That rate includes FreeUp fees. Ballpark rates for all available skill sets are always available through the Freelancer Pricing page on the FreeUp website. You can locate the page by clicking on the Pricing tab in the top header of the website menu. Or you can directly navigate to the page through this link: https://freeup.net/pricing/. If you have any specific questions about the skills and their estimated rates, please contact us.
Submitting a freelancer request is simple and only takes a minute. Log into your FreeUp account and click on the button titled "Request a Freelancer." Fill out the Freelancer Request form outlining the details of the freelancer that you are seeking and click the Submit button. Then sit back and relax while we go to work for you! Within 24 hours (usually faster) you will be introduced to 1-3 top applicants. Any questions? Contact us here.
Freelancers on the FreeUp marketplace rarely quit, but it is real life and it could happen. If a freelancer quits, please contact us. In the special circumstance that they do, FreeUp will get you replacement options quickly and FreeUp will give you free hours for the new freelancer to cover replacement costs. Turnover is always going to be a hassle and there is nothing we can do to relieve all the hassle, but our goal is to get you a new freelancer as fast as possible and get you right back on track.

How to Hire a Virtual Assistant

Everyone wants to work fewer hours and still accomplish their goals. But how do we make it happen?

Too often, we get bogged down and continue to do tasks that take up time but don’t produce much value.

Everyone wants to work fewer hours and still accomplish their goals. But how do we make it happen?

Too often, we get bogged down and continue to do tasks that take up time but don’t produce much value.

Instead of trying to do everything yourself, a virtual assistant can help lighten your workload and change your day to day routine.

So let’s take a look at how to hire a virtual assistant to make your life easier.

What Is a Virtual Assistant?

A Virtual Assistant is type of freelancer that works remotely online helping you with daily tasks. They are contracted by you to lighten your workload.

It is common for new business owners and entrepreneurs to hire VA’s as they are inexpensive and work only as needed.

VA’s do not take on entire functions of your business as a traditional employee might. Instead, they work on the exact area of focus you need to get through certain tasks more quickly.

In recent years, more VA opportunities have come up due to the rise of e-commerce. Today, virtual assistants can also provide more technical and creative services like social media management, customer service, content creation, and even search engine optimization.

Relinquishing control in any area of your business might seem strange at first, but hiring a VA to take care of the tedious jobs that are bogging you down will only make your business grow in the long run.

Why Should You Hire a Virtual Assistant?

Many new entrepreneurs get bogged down with the start of a new business.

The biggest difference between individual entrepreneurs and large businesses is having a team. Having people that you can delegate tasks to lightens your workload. Most new business owners try to do everything on their own and end up getting burnt out.

Hiring a virtual assistant can give you experience in task delegation and people management. Having a virtual assistant gives you the power to use your time effectively and remain organized.

Outsourcing tasks to a virtual assistant gives you more time time to focus on the jobs that require your expertise and less time on tedious work.

So, if you are feeling like your time is being eaten away by monotonous daily activities it might be time to consider getting a VA.

What Does A Virtual Assistant Do?

A VA can help you in so many ways. You are the boss so the tasks that you want to take care of are really up to you.  That being said, many people think that they are the only person who can handle a task, but that way of thinking only hinders success.

Delegating to a virtual assistant will ease the stress of your day to day when you assign them smaller daily tasks.

The most common type of VA is the general virtual assistant. These virtual assistants can aid you in tasks like simple data entry, schedule maintenance, e-mail consolidation, and other repetitive daily tasks.

A specialized virtual assistant is someone that has a special skill set that you can utilize. They tend to be a little bit more expensive due to their skills and knowledge. Specialized virtual assistants can help with tasks such as bookkeeping, project management, or website design, just to name a few.

Some other project tasks to consider when hiring a VA are things like:

  • Research-hunting down project information
  • Personal errands- sending out invites or mailing gifts
  • Cold calls- Generally done with a script you have provided
  • Manage your social media- Curating posts, replying to comments, etc
  • Customer service- answering calls and emails from your customers

At the end of the day, your VA is there to lighten your workload and give you more time to spend on the tasks that require your expertise.

How Much is a Virtual Assistant

Generally, most Virtual assistants are inexpensive. They work as independent contractors with rates that vary by the hour, monthly, or by retainer.

Depending on where your contractor is located, the rates may be drastically different.

For example, a VA in North American would cost significantly more than a VA in the Philipines.

International VA’s can be found for between $5 to $10 per hour. In North America, you can expect rates from $12 to $75 per hour with some specialized VA’s pricing higher for specialty jobs. You can read our blog post here for more info: How Much Do VA’s Cost?

Overall, the cost varies depending on what you need, but remember, you generally get what you pay for.

Where are VAs Located:

Virtual Assistants are located all over the world!

When deciding what location you want to hire your VA from, it’s important to take the following points into consideration:

1. Timezone

2. Communication Skills

3. Stability

Here are some of the most common countries you may hire a VA from:

  • United States of America
  • United Kingdom
  • Australia
  • Spain
  • France
  • Italy
  • Croatia
  • Philippines
  • India
  • Costa Rica
  • Brazil

Different Types of Virtual Assistants:

There are many different types of virtual assistants who can help you to tackle your admin or marketing work!

Here are some of the main types of VAs we recommend you check out:

Marketing Virtual Assistants:

A marketing virtual assistant can help you with a wide range of tasks related to marketing, advertising, and promotion.

They can develop and implement marketing plans, create and manage social media accounts, write and design promotional materials, and coordinate advertising campaigns.

In addition, they can provide analysis and reporting on marketing activities, track and manage customer inquiries, and support other marketing initiatives as needed.

Real Estate Virtual Assistants:

A real estate virtual assistant can provide a wide range of services to support real estate professionals. These services can include anything from social media management and marketing to lead generation and administrative tasks.

A real estate VA can help to increase an agents online presence, manage their schedule, and handle a variety of other tasks that can free up their time to focus on selling homes.

Medical and Healthcare Virtual Assistants:

A medical virtual assistant can provide a wide range of services to medical professionals.

They can manage schedules, make appointments, handle billing and insurance matters, and provide administrative support. They can also help with patient care by providing information and answering questions.

In addition, medical virtual assistants can help to educate patients about their condition and treatment options.

Accounting Virtual Assistants:

Accounting virtual assistants can help with a variety of tasks related to accounting and bookkeeping.

They can book keep, prepare and file taxes, create and maintain financial records, and provide general administrative support to accounting professionals. In addition, they can help manage accounts payable and receivable, reconcile bank statements, and prepare financial reports.

  • Click here for more info on Accounting VAs!

Amazon Virtual Assistants:

In addition to the core retail functions of ecommerce platforms like Amazon, virtual assistants can play a vital role in streamlining and scaling businesses of all sizes.

Here are some ways a virtual assistant can help your business on Amazon:

1. Manage your product listings: A virtual assistant can help you keep your product listings uptodate, accurate, and optimised for Amazons search algorithm. This includes tasks like keyword research, copywriting, and image editing.

2. Handle customer service: From answering questions about your products to dealing with returns and refunds, a virtual assistant can take care of your Amazon customer service needs. This frees up your time to focus on other areas of running your business.

3. Monitor your prices and inventory: A virtual assistant can help you stay on top of your pricing strategy and inventory levels, ensuring you never run out of stock or miss a sale.

4. Analyse your data: Amazon provides a wealth of data about your customers, sales, and marketing efforts. A virtual assistant can help you make sense of this data and identify areas for improvement.

5. Generate reports: A virtual assistant can help you generate regular reports on your Amazon business, including sales figures

  • Click here for more info on Amazon VAs!

Social Media Virtual Assistants:

Social media virtual assistants can be an invaluable asset to businesses and organizations, freeing up time and resources that can be better spent elsewhere.

They can help create and curate content, engage with followers and customers, monitor analytics and performance, and provide general support and relief to overstretched social media teams.

In many cases, they can even help create and implement social media strategy. If youre looking for someone to help take your social media presence to the next level, a social media VA could be the perfect solution.

  • Click here for more info on:
    • Facebook Marketing VAs
    • Pinterest VAs
    • Reddit VAs

Shopify Virtual Assistants:

There are many potential tasks that a Shopify virtual assistant can handle. Below are some examples of common tasks that can be delegated to a Shopify VA:

Assisting with product research

Uploading products to Shopify

Optimizing product listings

Creating and managing ads

Responding to customer inquiries

Preparing reports

Assisting with customer service

And more!

A Shopify virtual assistant can be a valuable asset to any Shopify business. By delegating tasks to a VA, business owners can focus on more important tasks, such as growing their business.

  • Click here for more info on Shopify VAs!

How To Find a Virtual Assistant

There are many websites that help entrepreneurs find virtual assistants, but quality can vary.

You may have to interview lots of candidates to find a good fit.

Fortunately, with FreeUp, you don’t have to wade through a sea of resumes. Instead, FreeUp will pre-screen the virtual assistants so you know you are working with a talented person.

To request a virtual assistant, just sign up for free and put in a request.

Identifying your individual needs as a business owner will help you in selecting the right virtual assistant for you. Consider the following when hiring a VA:

  • What is your budget? Add up the amount of time you are spending on small tasks and compare that to the reward financially. If you are finding that these tedious jobs are eating up a large part of your work-day it is probably time to hire a VA
  • Be clear. When describing the jobs you will need assistance with, be clear and to the point about what the task will entail. Create a standard operating procedure to save the headache of repeating yourself.
  • Be realistic about the outcomes. You are hiring a virtual assistant not a full-time employee. They are there to help you will specific jobs/tasks, so it is best not to expect the same level of loyalty or engagement as you would from a salaried employee.
  • Identify what your strengths are and where you want to focus the majority of your time. This will help you when it comes time to create a description of the job you will need help with

One of the premier benefits of outsourcing for a VA is that you are not restricted to the local talent.

Virtual assistants can work from anywhere so long as they have a solid internet connection. This gives you the chance to outsource the best of the best for your business.

When you are not stuck with choosing from just locals, your chances of finding a stellar VA are much higher.

How to Hire a Virtual Assistant

Choose the Right Tasks to Delegate

Every job has a dollar value and it is your job to decide which activities yield the highest value to your business, and then spend the majority of your time on them.

Calculate a target hourly rate. Once you have a set rate separate the tasks that fall below that rate to be delegated to your VA.

High-value jobs are ones that directly contribute to increasing income. Low-value jobs would be things like customer service, bookkeeping, and data entry.

Delegating the smaller day to day tasks will free you up to focus more on the big picture.

Create A Job Description

When looking for the right virtual assistant you will need to provide an accurate description of what you are looking for in a candidate. This is the first step in finding a good fit for you and your business.

When writing a job description, be sure to include things such as:

  • Language requirements
  • Previous skills that will help them on the job
  • The size of the business
  • Apps or tools they will need to know how to use while on the job
  • Specific tasks they must perform

A clear job description will help you in finding an appropriate fit. Be sure to also clearly outline the amount of time you will need them to commit. Determining the amount of time you need your virtual assistant helps you to budget and helps them with their scheduling.

After you get a few applicants, review your top picks, and begin conducting interviews. This is a great opportunity to get experience in management as you will need to be leading the interview.

Consider conducting video interviews. You will be able to quickly tell whether or not the VA applicant is a good fit. If a candidate doesn’t want to do a video interview it could be a warning sign that they are not a match.

Ask them questions about their goals and work values. The interview process is the perfect opportunity to figure out if there is going to be any conflicting ethics.

Test Your Candidates

Before you make a final commitment to a new virtual assistant consider giving them some tests. Many people will seem good on paper and even in a video interview, but when push comes to shove, they may not be up to par with the standards you have set.

Try giving them a mock assignment. Task them with a job that they would likely be performing if they were working for you. Pay attention to the time it takes them to complete the task, the care they put in, and if they complete the job without much help from you.

Another test you could try is a personality test. There are many free tests online that can help you in deciding whether or not a candidate’s personality will fit your needs.

Do a Trial Run

Even though a virtual assistant might be competent it doesn’t necessarily mean that they are a good fit for you and your business needs.

Start them off with a length of time that will allow for any issues to be worked out, but still short enough that ending the business relationship will be painless. During this time the VA should be able to showcase their skills or reveal any weaknesses that would prevent them from performing.

Many virtual assistants work by either an hourly rate. Consider hiring a VA on an hourly basis in the beginning and then move on from there.

Once you have found the virtual assistant that works for your needs you can start to spend more time on your projects and enjoy a shorter workweek.

Protect Your Information

Depending on the job your virtual assistant will be performing, they may have access to your personal information and accounts.

Keep in mind that sites like PayPal you can give your VA user permissions that will allow them to make payments while keeping your credit card information private.

Furthermore, you can assign specific roles on your email and social media accounts that will allow them to create content and respond to specific emails on your behalf.

In the long run, you should trust your virtual assistant but it is always wise to keep your personal information secure, especially in the business world.

Maintain Accountability

With your busy schedule keeping track of your VA’s work can be tricky. Enforcing time tracking early on will help eliminate issues down the road.

In an ideal world, your VA should be working independently without you having to check in on them frequently.  You should still check-in periodically to offer suggestions on streamlining or work improvements.

As time goes on your VA should be getting more comfortable with their tasks. You might find that they are offering suggestions that can end up helping you.

The more your VA shows accountability, the more you should consider expanding their roles or giving them new tasks.

Delegate Your Tasks

Relinquishing control to a VA can be nerve-wracking, but at the end of the day, that is the goal. You are working with a VA to free up more time for yourself.

As an entrepreneur, you must be able to split off parts of work into capable hands and trust that you have done a good job in the hiring process.

Outsourcing doesn’t mean that you do not work hard. It means that you are working smarter not harder.

Once you have vetted and found a virtual assistant that you trust to manage the tasks you have assigned take a step back. Let the VA do the job that they were hired to do.

Taking a Step Forward

Understanding how to hire a virtual assistant before you start the process is paramount. You are taking a huge step in the right direction for yourself and your business. Finding the perfect candidate doesn’t have to be a time consuming or daunting process, but you should choose carefully.

You’re in control of your business and your success. With the proper delegation, you will find yourself with more time to grow the business and more time to enjoy your friends and family.

So, take matters into your own hands! Find the VA that is right for you and make your dreams a reality today.

How to Manage a Virtual Assistant

Set Clear Expectations

When working with a virtual assistant, it is important to set expectations from the start. This means being clear about what tasks need to be completed, when they need to be completed, and how you will communicate.

One way to set expectations is to create a work schedule that outlines when tasks need to be completed. This can be done weekly or daily, depending on your needs.

You should also include time for breaks, as well as any deadlines that need to be met.

It is also important to be clear about your communication style. Do you prefer email, messaging, or video calls? Let your virtual assistant know so they can adjust their communication style to match yours. Finally, be sure to provide feedback regularly.

This will help your virtual assistant understand what is working well and what needs to be improved.

Communicate Clearly

When communicating with virtual assistants, it is important to be clear and concise in your requests. This means providing specific instructions and avoiding ambiguity. For example, instead of sayingcan you help me with this project?” It would be better to sayI need you to research X topic and compile a list of resources.”

This ensures that the virtual assistant understands exactly what is being asked of them. It is also important to be patient when communicating with virtual assistants.

They are not mind readers, so if something is unclear, it is best to explain it in a different way rather than getting frustrated.

Remember that virtual assistants are there to help and make your life easier, so take the time to communicate clearly so that they can do just that.

Tools To Manage VAs

There are a few key systems that can help managers keep track of their VAs and get the most out of them.

First, consider using a project management tool like Asana or Trello to help you keep track of tasks and deadlines. This can be especially helpful if you have multiple VAs working on different projects.

Second, think about using a time tracking tool like Toggl or RescueTime to help you see how your VAs are spending their time and which tasks are taking up the most time. This can be helpful for identifying areas where you can improve efficiency.

Finally, consider using a communication tool like Slack or Zoom to help you stay in touch with your VAs and give them clear instructions. This can be helpful for making sure everyone is on the same page and for quickly getting feedback or answering questions.

By using these systems, you can make sure your VAs are productive, efficient, and wellinformed.

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