Meet Cherry Yang: Operations Management and More

Feeling overwhelmed by the chaos of running your business? Meet Cherry Yang, an operations management freelancer who helps entrepreneurs like you streamline processes, boost efficiency, and reclaim their sanity.

Cherry has many skills, and today’s article will explore her freelancer journey and why she’s part of the Top 1%. 

Tell Us About You

Hello, I’m Cherry from Manila, Philippines. Despite having a medical background and having completed my education, I pursued freelancing because of the mode of transportation and commuting times.

I am a loving mother to 4. I enjoy cooking, dancing, and doing crafts. If you put me in a room full of people, I won’t talk for hours, but once you get to know me, you’ll see that I’m genuinely kind and upbeat.

My primary areas of expertise include operations management, logistical planning, social media management, and customer service.

Project management, marketing, graphic design, and virtual support are some of my subskills.

Since I started freelancing in 2018, I’ve been well-prepared, I’ve undergone numerous trainings, and I’m certified to help business owners grow their enterprises.

Tell Us About Your Business

After finishing the Amazon Virtual Assistant Training, I gained experience, and now I can help business owners who cannot handle many chores in a short amount of time.

The success of the owner’s brand has always been my primary objective and the most crucial factor in my business.

I believe it is crucial to be a “jack of all trades” since you never know when you may possess skills you were previously unaware of. You simply become aware of it by studying and perfecting your craft.

What Are the Most Important Things You Have Learned While Freelancing

The most crucial lesson I’ve learned since starting my freelance career is that you should never stop learning new things.

Every day, new freelancers start out, and if you stick to what you already knew four or five years ago, you’ll become complacent and stop developing. 

Aim high, keep learning, and never doubt your ability to do any task you are given. The rest will happen naturally.

What Do You Love About FreeUp? 

What I like about FreeUp compared to other platforms/clients is first of all that you are protected from any scams. Second, get organized (from job applications to client introductions, recruitment, work schedules, and payments). Third, an exceptional customer support team.

What Is the Key to Success for Your Skillset? 

The key to client success in my business as an all-around freelancer is establishing and maintaining strong, positive relationships with clients while consistently delivering high-quality work.

Communication is important; you must understand the customer’s needs, set realistic expectations, complete quality work, meet deadlines, and be professional.

What Do You Like to Talk to Clients About in Interviews? 

Here are some of the things I always like to ask:

• His/Her expectations.
• Their struggles and plans.
• Mission and vision.
• What they don’t like in a freelancer.
• End result.

What Advice Do You Have for Other Freelancers? 

My advice to other freelancers on the FreeUp platform is to identify their specific field or industry, build a strong portfolio, market their skills wisely, set goals, be professional, manage their time, handle rejection tactfully, seek feedback, and communicate openly.

Can You Share a Client Success Story? 

One client success story with FreeUp was with this full-time client, I worked with them for 3 years, and when the time came for the owner to sell their business, I was also forced to be laid off. The owner did not want to leave me unemployed, so he referred me through his network and got another client.

Ready to Hire for Operations Management and More? 

If you’re ready to hire an operations management freelancer, Cherry could be the team member you need. We also have many other freelancers with skills that range from entry-level to expert. 

Book a call with one of our account managers to learn how to find the right freelancer for your team.