Working Effectively With Freelancers or Clients With Different Communication Styles

Around 86% of workers and executives believe that the main cause of workplace failures is a lack of effective collaboration and communication. Communication is huge, and it’s something we’re big on here at FreeUp. 

However, the truth is everyone has different communication styles. And sometimes, that can create challenges in a working relationship. 

Here’s the good news: you can overcome those challenges. By learning about communication styles and how to communicate, you can better understand the people around you. Keep reading to learn more. 

Understanding Different Communication Styles

Effective communication is the cornerstone of any successful relationship. Understanding and adapting to different communication styles at work can improve collaboration with freelancers and clients.

Each person has their own unique way of expressing themselves and processing information. Some individuals prefer direct and concise communication, while others thrive on detailed explanations. To prevent misunderstandings and improve collaboration, adjust your approach based on these differences.

Straight and to the Point

There are those who prefer a straightforward approach in their communication style. They value brevity and getting straight to the point.

Their messages may be concise, lacking unnecessary details or pleasantries. While this style may seem abrupt to some, it ensures efficiency and clarity.

Indirect Communication Styles 

On the other hand, some individuals opt for a more indirect communication style. They place importance on maintaining harmony in relationships. 

They’ll often use subtle cues or hints instead of explicitly stating their thoughts or concerns. This approach requires careful observation and interpretation but can foster trust through empathy.

Analytical

Those with an analytical communication style prioritize facts over emotions when conveying information. They rely heavily on data-driven arguments and logical reasoning to support their ideas. Working with them requires attention to detail as well as providing concrete evidence for any claims made.

Expressive Communication

Some individuals lean towards an expressive communication style. They emphasize emotions and personal experiences in their interactions. In communication, they use descriptive words and expressive movements that touch people’s emotions.

Diplomatic Communication Styles

These team members gather different opinions before making decisions or sharing their thoughts. They try to build agreement among the team. This collaborative approach encourages active participation from everyone involved.

Challenges Created by Different Communication Styles 

It can be challenging when working with freelancers or clients who communicate differently. Here are a few common obstacles that you may encounter:

Misunderstandings

When you have different communication styles, the risk of misunderstandings increases. For example, someone who communicates indirectly might not understand the intentions behind a straightforward and concise message. 

Lack of Clarity

When people have different ways of communicating, it can be hard to understand what to do or expect. For example, when someone is analytical and another is expressive, important details might be missed.

Reduced Efficiency

Divergent communication styles can slow down the workflow and decrease productivity. It takes time and effort to adapt to each individual’s preferred style.

Conflict Resolution Difficulties

Resolving conflicts becomes more challenging when people with contrasting communication styles are involved. Diplomatic communicators may try to avoid confrontation. In contrast, direct communicators prefer addressing issues head-on.

This can create frustration. It’s important to learn how to bridge that gap. 

Improving Communication With Different Styles

Good communication is key when working with freelancers or clients. However, everyone has their own unique communication style. Understanding how to navigate these differences can enhance your ability to work together.

Be Mindful of Cultural Differences

Communication style preferences can also be influenced by cultural backgrounds and norms. To work well with freelancers or clients from diverse cultures, you need to understand and respect their differences. This will help you collaborate effectively.

Having Conversations, Not Lectures

Effective communication is a two-way street. When you have conversations, you don’t just share information. We also create a place for meaningful conversations and understanding.

There are several things you can do to ensure you’re having productive conversations.

Practice Active Listening

Instead of just waiting to talk, listen and try to understand the other person’s perspective. To better understand someone, pay attention to what they say, how they say it, and their body language.

Ask Open-Ended Questions

Encourage open discussion by asking open-ended questions that invite thoughtful responses. This allows both parties to express their thoughts more fully. It also fosters a sense of mutual respect and engagement in the conversation.

Avoid Assumptions

It can be easy to make assumptions based on our own communication style or past experiences. However, this can hinder effective communication. Instead, try to approach every conversation with an open mind and be curious about the other person’s perspective.

Clarify Intentions

Misunderstandings often arise from miscommunication or differing interpretations of messages. Before continuing the conversation, summarize what you understand to avoid confusion or conflicts.

Take Responsibility for Communication Breakdowns

Sometimes, communication breakdowns happen despite our best efforts. When miscommunication happens, we need to find where it went wrong and take responsibility for our part.

Show Empathy and Authenticity

Take the time to understand where the other person is coming from. Put yourself in their shoes and try to see things from their perspective. By valuing their thoughts and feelings, you can bridge communication gaps effectively.

Be authentic in your own communication style. Be genuine and true to yourself when expressing ideas or providing feedback. People appreciate sincerity, so don’t be afraid to let your personality shine through.

Be Open to Feedback

Receiving feedback can sometimes be tough. It’s natural to feel defensive or even hurt when someone points out areas for improvement. However, being open to feedback is essential for effective communication and growth.

It’s important to remember that feedback isn’t a personal attack. Instead of getting defensive, try listening with an open mind.

Understand that the person offering feedback has good intentions. They want to help you improve. By staying receptive, you create a safe space for honest dialogue.

Embrace curiosity instead of defensiveness when faced with constructive criticism. If you don’t understand something, ask questions.

You can also ask for suggestions on how to improve. By showing your eagerness to learn, you also create a collaborative environment that promotes mutual growth.

Effective Communication in Different Scenarios (Phone, Email, Chat, etc.)

To communicate well, it’s important to adjust your style for different situations. No matter how you’re talking, every form of communication needs different skills and strategies. Let’s explore some tips for effectively communicating in various scenarios.

On the Phone

When engaging in a phone conversation, it’s important to speak clearly and concisely. Since non-verbal cues are not visible during a call, focus on using tone of voice and language that convey your message accurately. Be mindful of background noise and distractions that may hinder the quality of the conversation.

Written Communication

In written communications such as emails or instant messaging chats, clarity is key. Keep your messages concise and organized by breaking them into paragraphs if necessary.

Use proper grammar and punctuation to avoid any misinterpretations. Additionally, consider the tone of your writing – be professional yet friendly.

Video Conferences

During virtual meetings or video conferences, you can see some visual cues, but not as clearly as in person. Maintain eye contact with participants on-screen whenever possible. Use gestures sparingly, as they may appear exaggerated on camera.

Chat Apps Like Slack 

When using chat apps like Slack, it’s important to remember that written messages can sometimes be misinterpreted due to the lack of non-verbal cues. Here are some tips on how to effectively communicate in this scenario:

• Be concise
• Use emojis thoughtfully
• Respond promptly
• Be mindful of tone

Start Communicating With FreeUp Today

Differing communication styles can present a challenge. However, by using the tips above, you can overcome those challenges. 

Are you ready to start working with a freelancer that can help your business? We want to help connect you to the right person. At FreeUp, our freelancers are pre-vetted for skills, attitude, and communication. 

Book a call with one of our expert account managers today to get started.