Today turns a new leaf in the history of the company with a move to a new name, a new domain, and a new future for FreeUp.
You’ll notice that we now have moved from FreeeUp.com to FreeUp.net, and we’ve dropped the third ‘e’ from the name.
In addition to the name change, this marks a new chapter in the history of the company, a turning point, to a whole new future of what FreeUp will become.
FreeUp’s original name included an ‘e’ for “e-commerce”, but over time the brand has evolved to serve a wider market.
Today we serve businesses across multiple sectors in hiring the top 1% of online talent across 100+ skill sets.
Our goal is to make it as simple as possible to connect with top talent online, and our new name is a symbol that reflects this commitment to simplicity.
To serve you better, we’re already well on our way implementing a host of improvements, including:
Streamlined Customer Service & Support
We’ve streamlined our customer support and added more capacity to be able to serve you better.
24/7 Live Chat
No matter where you are in the world, or what time of day – we’re here for you with our new 24/7 live chat support.
Concierge-Level Account Support
Need help getting started? Questions about who to hire or how to execute your idea? Book a call with our Concierge level account support!
A New, Beautiful Design
Over the next few months, you’ll see the design and usability of FreeUp start to change. This is a sign of our commitment to simplifying the hiring process.
Access To More Top Talent Than Ever Before
We’re massively ramping up our pool of talent and adding new skill sets nearly every day. Need something custom? We’ll even execute custom recruiting for you – at no additional cost.
Refined Vetting Process
We’re constantly looking at customer feedback and refining our vetting process to be even better at identifying and onboarding top talent for you.
Our mission is also to serve freelancers. In addition to the upgrades above, we’ll also be focusing on many freelancer-specific initiatives as well:
Improved Freelancer Support
FreeUp has always taken pride in investing in our freelance community. We’re going to honor and improve upon this with more touch-points for support (including that 24/7 LiveChat) to ensure that you have the resources and answers you need, when you need them. We’re also expanding our Success Team, so you’ll have more hands working behind the scenes to make sure you’re matched with the best clients for your skills.
We’re updating our platform to streamline communication. Stay tuned for more on how we’re making our communication systems more efficient and easier to manage.
An Improved User Experience
We’re working on an updated platform that optimizes your workflow, so you can focus more on what you do best.
Ongoing Education and Resources
We’re dedicated to providing you all the tools and knowledge you need to provide the best work possible and grow your business. You can look forward to ongoing education and resources from the FreeUp team.
This is just a preview of what’s to come, and today opens the first page to a new chapter in the history of FreeUp.
Thank you for being a part of our story, and we look forward to serving you even better today and in the future.
The FreeUp Team
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